Why Post-Occupancy Review Is the Future of Design (And How It Can Serve You Now)

A radical new paradigm is on the way for engaging with projects after they’re “completed”—and clients couldn’t be happier.

A Harvard researcher carrying a sample through a brand new high-performance lab hip-checks a button on the wall and hurriedly walks through a sliding door. Realizing she’s forgotten something, the researcher abruptly turns around—and walks smack into the glass. Apparently this happens a lot.

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